How InvestAir handles personal information across the platform.

A. Information you provide directly

• Account and profile information, including your full name, email address, password, phone number, mailing address, country, and account preferences when you register or update your profile.
• Investment and onboarding information, including information you provide when reviewing opportunities, reserving investment periods, selecting durations, tracking projected or accrued payouts, or responding to compliance or support requests tied to your account activity.
• Wallet and transaction instructions, including supported currency selection, destination wallet addresses for withdrawals, deposit-related details, and information you submit in connection with funding, investing, withdrawal requests, payout visibility, or transaction disputes.
• Referral information, including referral codes you use, referral links you share, and limited referral relationship information required to attribute signups and commission eligibility within the platform.
• Communications, submissions, and support records, including emails, chat messages, support requests, screenshots, uploaded materials, survey responses, or other information you send to us while using support or chatbot features.
• Administrative or business contact information, including company, operational, vendor, or property-related contact details where you voluntarily provide that information in connection with platform use or business discussions.

B. Information collected automatically

• Device and technical usage data, including IP address, browser type, device identifiers, operating system, approximate location derived from IP, language preferences, timestamps, referral URLs, and page interaction information.
• Session and platform state information, including authentication/session indicators, dashboard state, local preference selections, install-prompt preferences, chat session identifiers, and other data used to maintain continuity and security across visits.
• Activity data, including pages viewed, buttons clicked, features used, pages visited before and after using the platform, interactions with legal pages, referrals, dashboards, chat interfaces, and administrative tools.
• Cookie, local storage, and similar technology data used to remember preferences, help secure sessions, support localization and translation preferences, preserve chat state, and understand how users interact with the platform.

C. Information from third parties or external sources

• Information from infrastructure, authentication, hosting, wallet, analytics, fraud-prevention, communications, and support providers who help us operate InvestAir.
• Information from payment, blockchain, or transaction-related partners where necessary to reconcile account activity, support deposits or withdrawals, or investigate disputed activity.
• Information from public, widely available, or legally obtainable sources where needed for security, fraud prevention, compliance, sanctions screening, dispute handling, or property-related verification.
• Information from other users, such as when a referral link is used, a support conversation references your account, or an administrator processes operational activity relating to your account.

A. To provide and operate InvestAir

• Create, authenticate, and maintain user accounts and profiles.
• Provide access to investor and admin dashboards, wallet views, deposit settings, transaction history, payout records, referral tools, and related platform functionality.
• Process and record investment reservations, payouts, referral commissions, deposits, withdrawals, wallet credits, and related financial or operational activity.
• Personalize the platform experience, including language or currency preferences, content display, and account-specific activity summaries.
• Provide customer support, chatbot assistance, troubleshooting, service communications, and responses to questions or complaints.

B. For administrative, security, and compliance purposes

• Protect the platform, our systems, our users, and our business from misuse, fraud, security incidents, unauthorized access, and other harmful activity.
• Monitor, debug, maintain, and improve system reliability, platform performance, product quality, and feature effectiveness.
• Investigate suspicious transactions, wallet anomalies, withdrawal requests, referral abuse, access-control issues, and other security or compliance matters.
• Comply with applicable laws, regulations, legal process, requests from competent authorities, accounting obligations, audit requirements, and internal recordkeeping needs.
• Enforce our Terms of Use, platform rules, payout logic, referral rules, and other contractual or policy obligations.

C. For analytics, development, and communications

• Understand how users interact with the website and dashboards so we can improve navigation, feature adoption, page performance, and product design.
• Develop, test, improve, and launch new platform features, workflows, and account experiences.
• Send transactional, operational, legal, security, and service-related messages, including account notices, payout updates, policy changes, and support follow-ups.
• Send marketing or promotional communications where permitted by law and subject to your preferences or opt-out rights.

D. For de-identified and aggregated uses

• Create aggregated, anonymized, or de-identified reporting to understand overall platform trends, operational performance, usage patterns, or product demand.
• Use generalized statistics and operational insights to improve InvestAir, support internal reporting, and inform business planning, provided the information is not used to identify you personally.

A. Service providers and operational partners

• Hosting, infrastructure, storage, monitoring, security, communications, analytics, payment, wallet, customer-support, and software providers that help us run InvestAir.
• Professional advisors, auditors, insurers, legal counsel, and similar service providers who support business operations and compliance.

B. Compliance, security, and legal disclosures

• Government bodies, regulators, law enforcement, courts, or other parties where disclosure is required or reasonably necessary to comply with law, respond to legal process, or protect rights, safety, and property.
• Parties involved in investigating suspected fraud, sanctions issues, abuse of platform features, unauthorized transactions, or violations of our policies or agreements.

C. Business transfers

• A buyer, investor, lender, successor, or other participant in a merger, acquisition, financing, restructuring, insolvency event, asset sale, or similar corporate transaction involving InvestAir Holdings Inc., subject to applicable law.

D. With your direction or consent

• Third parties you ask us to interact with or disclose information to, including when you use referral functionality, request external communication, or otherwise instruct us to act on your behalf.

A. Privacy choices

• You may adjust certain browser or device settings to block or remove cookies, local storage, and related technologies, although parts of InvestAir may not function properly if you do so.
• You may opt out of non-essential marketing emails by using the unsubscribe mechanism in those emails. You may still receive transactional or service-related messages.
• You may contact us to update your account information, request help with access, or ask questions about how your information is used.
• Where processing is based on consent, you may withdraw consent subject to applicable legal and contractual limitations.

B. Privacy rights

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of personal information, subject to legal, operational, fraud-prevention, accounting, contractual, and security exceptions.
• Request restriction of, or object to, certain processing activities where permitted by law.
• Request a copy of certain information in a portable format where applicable.
• Appeal or challenge a decision on a privacy request where required by law.

C. Verification

Before we fulfill certain privacy requests, we may need to verify your identity or authority to make the request. We may ask for information sufficient to confirm that the request relates to your account or personal information.

A. Third-party links and services

InvestAir may contain links to third-party websites, wallets, networks, service providers, or external resources. We are not responsible for the privacy, security, or content practices of those third parties, and we encourage you to review their policies before interacting with them.

B. Policy changes

We may update this Privacy Policy from time to time to reflect changes in our services, legal obligations, platform operations, or privacy practices. When required, we will provide notice of material changes through the website, your account, email, or other appropriate means.

C. Jurisdiction-specific rights

If privacy laws in your jurisdiction provide additional rights not expressly described here, we will handle qualifying requests in accordance with those laws.